Axis Communications, the market leader in network video, has introduced the AXIS Extended Warranty programme, a service offering for its line of network video products. This warranty covers an additional two years more to the initial warranty of three years. It includes all repair, maintenance and replacement of products including cameras, video encoders, video decoders and physical access control products. Integrators and end users will now be able to avail a prolonged warranty to a maximum of five years
“We wanted to ensure that, our customers benefit from increased level of support and service after they have purchased Axis products. The Axis Extended Warranty programme, gives them additional cover with better choices especially for those with larger installations,” said Sudhindra Holla, Sales Director – India and SAARC at Axis Communications. “Furthermore, this programme reiterates our commitment to quality and our customer first approach.”
AXIS’ Extended Warranty opens up new possibilities for system integrators in offering warranty service agreements to end users.
The AXIS Extended Warranty, is available via all Axis’ distribution channels, and the product must be registered within 6 months of the product being purchased:
Steps to be followed while redeeming the Extended Warranty:
- Place an order for the unique warranty code – which will include all the extensions you buy for each product
- Gather all your network video products on a site called MyInventory
- Redeem the warranty code on MyInventory
- Lastly, apply the warranty extensions to your respective network video products.